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Information about Kitchenastic
For the Gracious bride with Great Taste create your wish list and e-mail it to them!
universalkitchentools@gmail.com
or by phone: (516)-792-1894 ( Customer Service Hours are between 12pm-6pm EST)
Additional Policies:If you are a retail store or a commercial place interested in placing a wholesale order, please send an email to info@universalkitchentools.biz or call (516)-792-1894. We will get back to you as soon as possible with complete information for wholesale ordering.
Payment: Universal Kitchen Tools accepts Visa, MasterCard, American Express and Discover.
Confirmation: After you have placed an order a confirmation letter will be emailed to your email address to provide the order status. Please make sure your email address is current.
Return/Exchange: We offer a 100% satisfaction guarantee. If for any reason you are not happy with your order, we will gladly accept a return for exchange or refund within 7 days from the date of shipment. Please contact us at (516)-792-1894 or email:info@universalkitchentools.biz prior to returning any product for us to issue a RA (Return Authorization) Return or exchange label.
Cancellation of a Product: If for some reason you change your mind and want to cancel an order you have placed online, please contact us at (516)-792-1894 or email info@universalkitchentools.biz within 24 hours of placing the order and we will cancel your order with no obligation. We ship and handle our products within 5-7 business days of receipt of order, unless if the order is a expectations apply and excluding Sundays and holidays.
Shipping/Delivery: All orders are shipped UPS unless otherwise noted to be shipped by USPS or FedEx. If you have any questions or concerns please feel free to contact us at (516)-792-1894 or email info@universalkitchentools.biz.
